Terms and Conditions
1. CONTRACTS
Contracts are made between DTB Sports Hospitality and Event Management Limited (DTB) and the Client on the terms and conditions set out hereunder. On receiving a signed booking form, DTB shall at the request and risk of the client enter into binding obligations with third parties in accordance with clients instructions and this contract shall take effect on the terms and conditions set out hereafter.
2. PAYMENT & PURCHASING
a) Once this booking form is signed and returned to DTB, payment of a 50% non-refundable deposit must be made within 7 days of the payment request. The balance must be paid no later than 12 weeks prior to the event. If the booking is made within 12 weeks prior to the event, full payment must be made immediately.
b) Any alterations to the payment terms must be stated and agreed in writing at the point of purchase. All sales are final and with the exception of instances where alterations and supplier cancellations occur all payments are non-refundable
c) A 2% administration fee will be added to all payments (Bank transfers will be exempt from this additional charge).
d) In the event that the payment terms are not adhered to, DTB may find the Client in breach of the contract - The Client shall remain liable for the full balance of funds, however DTB will be attempt to resell and reallocate the event referred to in the invoice without prejudice to any of its other remedies.
d) Tickets, hospitality and experiences purchased through DTB may not be included in raffles, competitions and promotions as it may contravene the event's terms and conditions. Exceptions to this should be explicitly requested and agreed in writing prior to booking. DTB will not be liable for incorrect usage of purchases.
DTB will always notify the Client (where reasonably possible) that they have missed a payment deadline and provide an opportunity to make any outstanding payments before finding a Client in breach of the contract.
3. CANCELLATION BY CLIENTS
a) If any booking is cancelled by the Client, the Client shall remain liable to pay the balance to DTB. DTB shall on the Client's request endeavour to resell or obtain a refund of all or part of the value for the event on their behalf. DTB shall reimburse or give credit for the amount that it so recovers less a reasonable handling fee.
b) Until packages are resold, the client will remain bound to the payment conditions set out in the contract and DTB shall be permitted to retain all payments until in possession of cleared funds from any resale.
c) A cancellation by client does not guarantee a successful resell of any packages.
4. EVENT CANCELLATION
In circumstances of event cancellation or event abandonment DTB's refund policy will match that of the venue or official provider.
5. LIABILITY
a) In arranging the programmes DTB act only as the agent of the Client and no liability to any third party or to the Client of any kind whatsoever shall be attached to DTB in connection with or arising from the arrangements between the Client and the third party.
b) Nothing contained in this clause shall exclude any liability arising from DTBʼs negligence causing death or personal injury.
c) Neither Party will be liable to the other or any third party for consequential, incidental, indirect and/or special damages for any claims arising from or in any way connected with this contract, even if the possibility of such damages is, or should have been, known.
d) The Client recognises that the limitation of liability contained in this clause is reasonable based on the financial agreements between DTB and the Client.
6. ALTERATION TO PROGRAMME
a) DTB will make reasonable effort to adhere to the programme but DTB are authorised to alter or omit or change the date of any event for any cause which
DTB in its absolute direction shall consider to be just and reasonable.
b) DTB has the right to pass on any supplier's price increases to the client. Such increases must be paid to DTB before any tickets can be issued or the event staged.
c) If the price is materially increased or DTB unreasonably alter the package of any events the Client shall be entitled to cancel the event concerned by giving written notice to be received by DTB within 48 hours of the Client having been notified of the change. In this event the Client shall be entitled to a full refund of the monies paid in respect of the event concerned provided that the Client indemnify DTB for all obligations incurred by DTB on behalf of the Client subject to any refund which DTB may be able to obtain and provided that DTB shall be entitled to retain the deposit.
d) Cancellation by DTB of one or more events shall not entitle the client to cancel any other event.
7. COMPETITIONS
a) Competitions are open to residents of the United Kingdom aged 18 or years or over except employees of DTB and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
b) All entrants are required to read rules carefully before entering DTB competitions and meet all entry requirements.
c) Multiple entries are not permitted unless specified at the time of entry.
d) Winners will be chosen at random from all qualifying entries.
e) The decision of the judges is final and no correspondence will be entered into to debate the outcome.
f) The prize must be accepted as offered and may not be exchanged with alternative rewards or for a monetary value.
g) In the event that the prize cannot be supplied no liability will be accepted by DTB. Entry into any offsite or onsite competition hosted by DTB, or where DTB is the supplier of the prize, does not give rise to any binding agreement between parties.
h) When prizes are supplied by third parties we are acting as their agents and as such we exclude all liability for loss or damage you may suffer as a result of any Competition.
i) Winners and entrants may be notified by email or telephone and the results may be published on this website and/or in the paper.
8. EXTRAS
The cost of services and goods provided at any other event which are not included in the inclusive package and which are provided at the request of the Client or its guests shall be invoiced separately at the suppliers ruling rates plus a handling charge which will not exceed 10% of the suppliers charges and shall be due for payment within five days of the date of invoice.
9. PRICES
All prices quoted are exclusive of VAT which will be charged in addition to the contract price.
10. INTEREST
DTB reserve the right to charge interest at the rate of 2.5% per month compounded monthly on all overdue accounts whether before or after judgement.
11. MIS-REPRESENTATION
None of the DTB employers, other than the Secretary or a Director of the company is authorised to make statements or warranty or representations as to the services to be provided hereunder, DTB shall therefore be under no liability nor shall the Client be entitled to any remedy by reason of the Misrepresentation Act of 1967 except to the extent (if any) that the court of the arbitrator may allow reliance on as being fair and reasonable.
12. INSOLVENCY
If the Client becomes insolvent or in the opinion of DTB is likely to go into bankruptcy, receivership, administration or liquidation or makes default in or commits a breach of the contract DTB may at its discretion on written notice to the Client be entitled to deem the contract as having been terminated forthwith in whole or in part by the Client in accordance with clause I. DTB shall in doing so incur no liability to the client and such termination shall be without prejudice to its rights which may have accrued up to date of termination.
13. FORCE MAJEURE
Both DTB and the Client shall be released from any further obligations regarding an event in the event of a national emergency where governmental regulations, cancellation of an event by third parties or if any cause beyond the clients or DTB's reasonable control renders the performance of any event impossible. This provision shall not relieve the Client of its obligation to pay for all events completed pursuant to an order or to indemnify DTB for obligations incurred by DTB as agent of the Client or oblige DTB to repay the Deposit.
14. NON-ASSIGNABILITY
A contract is between DTB and the client and is not assignable by the client without DTB's consent.
15. LAW
The contract shall be governed by and construed in all respects in accordance with English Law and the parties hereby submit for all purposes of and in connection with the agreement to the non-exclusive jurisdiction of the English courts.
16. NOTICES
Any notice required to the given hereunder shall be sent to the address of the recipient given overleaf. A notice shall be deemed to have been served if by hand when delivered, if by e-mail or facsimile when sent and if by post 48 hours after posting.
17. POST TERMINATION
The termination of this agreement shall not affect any rights of the parties which have accrued thereto and DTB shall be irrevocably authorised on behalf of the Client to organise any refund or reallocation of any events.
18. WARRANTY
DTB warrants that if it will perform any services performed pursuant to this contract (i) in accordance with best practise industry standards; (ii) with a reasonable degree of care and skill and (iii) and in accordance with all laws and regulations.
19. PERSONAL DATA
GDPR affects the way that DTB can use your Personal Data. DTB may be required to process your Personal Data or pass it on to compliant third parties where there is a legal Basis to do so. It will be necessary to process your personal data in order to meet requirements of fulfilling contracts, putting quotes together and making you aware of legitimate interests that you may have. If you consent marketing we will also use your data to bring you events, experiences and offers that are relevant to you. This does not affect any of your rights under the ICO’s GDPR legislation which can be seen on the ICO website - https://ico.org.uk/
For Full details on how DTB may Store or use your Personal Data, please view our Privacy Policy which can be found at http://www.dtbsportsandevents.com/privacy
20. ENTIRE AGREEMENT
The agreement embodies the entire agreement between the parties and there are no other terms, conditions or obligations other than those contained herein.
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